Privacy Policy
Effective Date: May 5, 2025
Last Updated: May 5, 2025
Welcome to www.advisors.live (“Advisors.Live,” “we,” “our,” or “the Site”), a platform that connects users with experts for live consultations and advisory services. We are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
We collect the following types of information:
Registration Information:
When you create an account, we collect your name, email address, username, password, and any other details you choose to provide.
Payment Information:
When you purchase sessions, we collect payment details (such as billing address and payment method) through secure third-party payment processors. We do not store full credit card numbers.
Usage Data:
We automatically collect technical data about how you interact with the Site, including IP address, browser type, device details, session times, and pages you visit.
Communications:
We may collect and store communications between you and advisors, as well as between you and our support team, for quality assurance and operational purposes.
Profile Information:
Optional data you provide in your profile, such as your photo, bio, or area of interest.
We use your information to:
Provide and maintain your account and access to the Site.
Facilitate and manage live sessions with advisors.
Process payments and send related communications (e.g., confirmations, receipts).
Communicate with you regarding your account, service updates, and promotional offers (you can opt out of marketing at any time).
Improve and personalize our services and develop new features.
Detect and prevent fraud or security issues.
Enforce our Terms of Service and protect the integrity of the platform.
We do not sell or rent your personal data. We may share your information in the following cases:
With Advisors:
Information necessary for your consultation (such as your username and session-related details you provide).
With Service Providers:
We use trusted third parties (e.g., hosting services, payment processors, analytics providers) who are bound by strict confidentiality and data protection obligations.
For Legal Reasons:
We may disclose your data if required by law or necessary to protect the rights, property, or safety of Advisors.Live, our users, or others.
We use industry-standard technical and organizational measures to protect your personal information. However, no system can guarantee absolute security. We encourage you to use a strong password and remain cautious with your personal data.
We retain your data as long as necessary to provide services and comply with legal obligations. If you close your account, we will retain only the data required for legal compliance or legitimate business purposes. To request account deletion, contact us at support@advisors.live.
Depending on your jurisdiction, you may have rights to:
Access the personal data we hold about you.
Request corrections or deletions of your personal data.
Object to or restrict certain processing of your data.
Withdraw your consent (where applicable).
Please contact support@advisors.live to exercise these rights.
Advisors.Live is intended for users aged 18 and over. We do not knowingly collect data from minors. If we become aware of personal data collected from a child under 18, we will delete it promptly.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Advisors.Live Support Team
Email: support@advisors.live
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly. Your continued use of the Site after updates constitutes your acceptance of the revised policy.